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Refund policy

Cancellation Policy
If you cancel 5 or more days before your cake's due date, we will offer you a full refund. If you cancel 4 days before your cake’s due date, we will offer you a store credit in the amount of your order total. If you cancel within 3 days of your due date, we will charge you the full price of the cake.


Editing an Order
You can make changes to your order as long as there are 5 or more days until your order is due. Just reply to your order confirmation email with the changes you'd like, and we will review them and see if it changes the price of your order.

 

*Creating your cake is a multi-day process of ordering inventory, baking, and designing. We are still a small team, therefore, in order to efficiently and ethically fulfill orders we must begin this process days before your order is due.

Hi there! 👋

We're here to answer any questions via text at 415-707-7414.

We'll be around 10am-6pm, and if it's after hours, we'll get back to you the next day. Talk soon!

For answers to common questions, read our How It Works section.

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